Data Deletion
Data Deletion Instructions
At TianaHair, we are committed to protecting your privacy. This page provides instructions on how you can request the deletion of your personal data collected through our website or any connected applications, such as Facebook Login.
How to Request Data Deletion
If you would like to delete your personal data from our systems, you can follow one of the methods below:
Submit a Request via Email:
-
- Send an email to our privacy team at help@tianahair.com.
- Please include the following details in your email:
- Your full name.
- The email address associated with your account.
- A brief description of your request (e.g., "I want to delete my account and all associated data").
- We will verify your identity to ensure the security of your data and process your request within 30 days.
What Happens After Your Request?
- Once we receive your data deletion request, we will:
- Verify your identity to prevent unauthorized requests.
- Delete your personal data from our database, including your account information, order history, and any other related data.
- Notify you once the deletion process is complete.
Important Notes:
- Certain legal obligations may require us to retain specific data (e.g., for tax or compliance purposes). In such cases, only the required data will be retained, and all other personal information will be deleted.
- If you used a third-party service like Facebook Login to access our website, some data might still reside with Facebook. Please contact Facebook directly for data deletion requests related to their platform.
Need Help?
If you encounter any issues or have questions regarding your data deletion request, feel free to reach out to us:
- Email: help@tianahair.com
- Phone: +86 18144971575
Thank you for trusting TianaHair. We value your privacy and are committed to keeping your personal information secure.